Services form a key part of the UK economy and are a relatively new area for standardization. We've started looking at different ways standards can help service industries serve their customers better.
Services
You can see some of the work we've done so far here:
- Opportunities for standards in insurance - a joint study from BSI and Long Finance
- Opportunities for standards in investment and asset management - a joint study from BSI and Long Finance
- Safer adventures: managing the risks of adventure travel (Consumer guide for BS 8848 Adventurous activities outside the United Kingdom)
- Managing risk in overseas adventurous activities - event summary
- BS 11000 Small business collaboration - case study
- Smart Guide to Collaborative Business Relationships
- Providing fair, flexible and inclusive services - a business perspective (white paper for service providers)