View the e-book ‘Celebrating 70 years of consumer participation in British Standards' here.
'Consumer participation in British Standards has changed considerably since 1951, although our purpose remains the same – for standards to address consumer needs and minimize harm' - Julie Hunter, CPIN Chair.
The Consumer and Public Interest Network (CPIN):
CPIN is an independent organization, that exists to empower and protect consumers through effective consumer representation in British Standards. Established in 1951, CPIN is funded by BSI and the UK government grant. CPIN is made up of 60+ trained volunteers, who are experts in consumer issues and participate in the development of standards to:
- highlight key consumer issues
- make sure that real problems are addressed
- minimize the risk of consumer harm
- make a positive difference to consumers’ lives
CPIN believe that all consumers have a right to safe and accessible goods and services, clear information, fair treatment, effective systems of redress and a healthy environment. CPIN representatives use the principles described in the United Nations Guidelines for Consumer Protection (UNGCP) as the foundation of their work.
BSI Consumer Forum
BSI Consumer Forum is an open network that brings together organizations from across the consumer protection landscape, including CPIN, to share valuable insight about topical consumer issues.
Members include charities, regulators, enforcement agencies and government departments who may have expertise in:
general consumer issues
a specific topic (e.g. electrical safety or sustainability)
the needs of particular groups of consumers (e.g. children or older people).